Last updated: October 12, 2026
We respect and value your privacy here at Midwin Games LLP (“Midwin Games”, “we”, “us”, or “our”).
This Privacy Policy applies to all mobile applications, games, and related services offered by Midwin Games LLP on the Google Play Store and Apple App Store. It describes how we handle information in our mobile games and reinforces our commitment to safeguarding children and families.
If you have any questions or concerns about this policy, please contact us at support@midwingames.com.
Children’s Privacy (COPPA & Google Play Families Policy)
Our mobile applications are designed for children, toddlers, and families. We strictly comply with the Children’s Online Privacy Protection Act (COPPA), the General Data Protection Regulation (GDPR / GDPR-K), and the Google Play Families Policy.
- We do not collect any personally identifiable information (PII) from children.
- We do not require or offer user registration, user accounts, or logins (no Firebase Authentication, social login, or passwords).
- Our games have no public profiles, chat rooms, or social features where a child could disclose personal information.
- We never access or collect facial data, biometric data, camera inputs (no Apple TrueDepth API), or microphone audio.
- We do not collect precise location data (GPS).
Information We Do Not Collect
We believe in data minimization. Through our mobile games:
- We do not collect names, email addresses, phone numbers, or physical addresses.
- We do not ask for or store birthdates or ages.
- When you make in-app purchases (IAP), we never receive or have access to your credit card or billing details. All financial transactions are processed directly and securely by Google Play or the Apple App Store.
Non-Personal & Technical Information Collected Automatically
To ensure our games run reliably and to diagnose performance issues, our apps may automatically transmit strictly non-personal, aggregated diagnostic data through trusted industry partners (Google Firebase and Unity Analytics):
- Device & System Information: Device model, operating system version, language setting, screen resolution, and mobile operator.
- Gameplay & Diagnostics: Session duration, levels played, feature engagement, and crash logs / stability reports.
- Approximate Region: Country or general region derived from IP address (no precise GPS coordinates are ever collected).
This technical data is used exclusively for internal operations: debugging crashes, improving puzzle performance, and optimizing the experience across different screen sizes. It is never linked to any personal identity.
For more information on their privacy standards, please visit:
• Google Privacy Policy
• Firebase Privacy and Security
• Unity Privacy Policy
Advertising in Our Apps (Child-Directed)
- Our free apps may display third-party advertisements served primarily by Google AdMob, which is self-certified under the Google Play Families Ads SDK Program.
- Zero Behavioral Tracking: All ad requests from our children’s games are flagged as child-directed (
tagForChildDirectedTreatment under COPPA / Families Policy).
- Non-Personalized Ads Only: We serve only contextual, age-appropriate ads. We strictly prohibit behavioral profiling, interest-based ads, remarketing, and ad tracking.
- Content Filtering: Ad content rating is strictly limited to “G” (General Audiences suitable for young children).
- Advertising Identifiers: Advertising IDs are used solely for frequency capping, spam and fraud prevention, and aggregate reporting, as permitted by COPPA and Google Play policies.
Parental Rights and Data Deletion Requests
We fully respect parents’ and legal guardians’ authority over their children’s privacy. As a parent or guardian, you have the right to:
- Inquire about the technical data practices of any of our games.
- Request the permanent deletion of any support communications or data associated with your interaction with us.
- Refuse any further non-personal data collection by uninstalling the application.
How to Request Data Deletion
Because our apps do not require user accounts, we do not store account profiles or personal records. However, if you have ever contacted our customer support or wish to ensure any diagnostic data associated with your device is purged, you can submit a deletion request at any time:
We will verify and process your request free of charge within 30 days.
Data Retention & Security
- Encryption: All data transmitted between our apps and partner services (Firebase and Unity) is encrypted in transit using industry-standard HTTPS/TLS protocols.
- Retention Periods: Aggregated diagnostic and crash data is retained by Google Firebase and Unity Analytics according to their standard retention schedules (typically not exceeding 14 months) before automatic deletion.
- Customer Support Records: Support emails sent voluntarily to our support inbox are retained only as long as necessary to resolve the inquiry (maximum 12 months) and are permanently purged thereafter upon request.
Website Cookies
When you visit our website (midwingames.com), standard cookies may be used to enhance website navigation. Our mobile applications do not use website cookies or browser tracking tools.
Changes to This Privacy Policy
Midwin Games LLP may update this Privacy Policy periodically. When changes are made, we will update the “Last updated” date at the top of this page. We encourage parents to review this page periodically to stay informed about how we safeguard their children’s privacy.
Contact Us
If you have any questions, feedback, or requests regarding this Privacy Policy, please contact our privacy representative:
Midwin Games LLP
Magnolia Sky View, G501, Kashinathpur, Rajarhat,
Kolkata, West Bengal, India – 700135
Email: support@midwingames.com
